You sort of take for granted that the places you go for essential care are, at the end of the day, businesses. Just like everyone else, a business is all about making money. So it goes for Associated Neurologists in Danbury Connecticut. I’ve been going here for fifteen years; I was a passenger in a pretty bad car accident when I was a boy, remained unconscious for three weeks, and went through an essential change. This car accident was the first time I realized I was mortal; sure I’d crashed my sled, crashed into a moving car on my bike, and fallen out of a tree before; more times than I can remember. But this event was my “Ah-ha!” moment where I realized I’d better shape up or I could be kicked to the curb in no time. I would of course go on to do many stupid things following this, but that’s another article for another time.
So I’ve been coming to Associated Neurologists for 15 years; at first, very often; what would become an annual visit. So it had been maybe 18 months since I’d been up to see the doctor and I was due, so I cruised up the Henry Hudson this morning to meet with my doctor.
However as I pulled into the Sand Pit Medical Center in Danbury, Connecticut where the very plain looking, brick building which housed Associated Neurologists lay, I was shocked (shocked!) to see splashy signs, advertising, and the like at the turn in.
Sand Pit Medical Center is as sterile a place as any. There are plain, light brown signs indicating the names of medical groups (“Sand Pit Chiropractic Center” “Danbury Orthopedic Associates” “Housatonic Valley Radiology”) and darker brown arrows pointing which way the corresponding offices were. In fact, until this morning, so far as I was concerned, these were the only signs anywhere in Sand Pit Medical. Which was fine! I had a good relationship with my longtime doctor; the man who saved my life when I came into the ER; Doctor John Murphy; but I didn’t really relish these annual visits. They always meant blood work, filling out forms, and waiting around in a waiting room with folks in far more dire straits than I was in.
But this, this was very different! Today’s visit was full of splashy advertising and while the buildings were still very much the same, when I went inside I was whisked off by a very friendly nurse, Melissa, who was looking very smart in a pair of fit, black slacks and a green knit sweater. It were as though the drab scrubs had been put through Stacy and Clinton’s 360 room and had fallen fast to the bottom of the trash can! It was a revelation!
My doctor had also changed. After 15 years, my doctor had gone off to take over as CEO of our local hospital; I was a little crushed. However his replacement was a very fun guy in a bow tie! Dr. Bonwetsch is his name and caring for my brain was his game. The changes at Associated Neurologists went just beyond this nurse’s uniform and my doctor’s neckwear; at Associated Neurologists, they have a new e-patient system (finally!) and each doctor is accessible by email whenever you have a question! Also Melissa was taking down notes about my goings on, on a laptop! It was quite interesting.
So, as a business, Associated Neurologists appears to be stepping it up and into the new world! As a place for personal care and a feeling that people are looking out for me, Associated Neurologists has always been tops in my book; these new changes just appear to be making their world and my contact with my doctor that much easier!