As a small business owner, you may struggle at the beginning stages of your business. Focusing mainly on increasing your customer base is one of the main priorities in creating a successful business. Building up a loyal and satisfied customer base may be a little tricky to figure out. Since you are just starting out, you may try your best to always stay on good terms with your customers. However, there are times that this is not possible goal to achieve. Dealing with customers that turn into non paying customers is one of the hardest issues to deal with.
Shame on you – If you find yourself constantly calling the individual for payment, then you may have to take drastic measures to resolve the issue. Shame can be a great tool in order to get someone to quickly do the right thing. No one wants others to know their personal business and will go to great lengths to avoid this. Anytime you encounter a customer that has regularly issued bounced checks to your small business, consider creating a designated area to display it. Call it your “wall of shame”. Post these bounced checks in plain view for others to see. Once customers understand that you will post their bounced checks for all to see, they will think twice about issuing you any bad checks.
Take legal action – You have decided to go into business in order to make money. Customers that issue you bounced checks are essentially robbing your business. Allowing anyone to repeatedly get away with this deed is almost as if you let a complete stranger rummage through your home and take what they want. Most of us would never consider doing this, so why should you. As a small business owner, you have the right to take legal action and get paid for your services or products. Don’t hesitate to protect your assets and small business.
Stand firm – Most customers that have a pattern of issuing bounced checks to multiple establishments do not take you seriously. Despite the fact that you are new and growing business, stand firm in your decision to collect your money. No business owner wants to give away their hard earned profits to just anyone. If you are scared of losing a customer because you demand to get paid, don’t be. There are plenty of paying customers that are willing to support your new small business.
Providing great products and services that are useful to the community will help your business broaden its customer base. You do not have to worry about losing a non paying customer because they are only hindering your growth. Starting out in your new business has many risks that exist, but this is one that you definitely will not need to take.