I was a server at a restaurant for around 6 years while I attending college full-time. I found waiting tables to be a great way do earn a decent living while going to school at the same time. Waiting tables allowed me the opportunity to work a flexible schedule and make enough money to live on. The great thing about waiting tables and being a server is that you will make what you put into it. I am basically saying that your tip percentage is really based on the effort that you put into your work. I would like to give you some great tips on how to increase your tip percentage as a server.
Tip # 1 Always Come to Work Prepared.
My first tip is to always come in to work prepared. A server should always bring enough extra pens for the entire shift. If you only have one pen and a customer has it, what are you going to do when you need the pen to take an order at the same time. What if two customers need the pen at the same time. You will waist a lot of time trying to borrow a pen from a co-worker. It is important to not waist time. The time looking for an extra pen could have been used to serve your guests. The more efficient a server you are, the more time you will spend giving great service as opposed to waisting time.
If a server works at a restaurant where they carry the cash on them and make change, the server should always bring an adequate bank from home to make change with. I also tried to bring a bank of at least thirty dollars. I would recommend at least bringing in ten to fifteen one dollars bills, a couple of fives, and maybe a few tens. If you have to run around and try to find change during the shift, this will waist a lot of time that you could have used taking care of your guests.
Tip # 2 Consolidate Your Steps
Like I stated earlier in this article, being efficient and having great time management will help a server give better customer service. If a server is waisting too much time, they are probably neglecting their guests during this time. One way to make better use of your time and be more efficient is to consolidate your steps. This is when you multi-task and try to do more than one step at once. If you have two table and one needs ketchup and the other needs a credit card authorized, do both these at the same time. When you are in the kitchen authorize the credit card and grab the ketchup. Then take them both out at once. Do not just do one thing at a time. This is especially helpful if you have more than three or four tables at the same time that all need something. Only take 1 trip to the kitchen instead of taking a separate one for each table. The less steps you take, the more time you will have to take care of your guests. If your guests are getting great attentive service, you should see higher tips on average.
These are just a few tips on how to increase the amount of tips that a server might make working at a restaurant. I hope that you realize my main theme is to be as efficient as possible. A server really needs to spend time serving the guest and not waisting that time on things that could have been prevented by being prepared or consolidating their steps. I hope this article was helpful and look for more tips to come.